| Unit of Instruction |
Duration |
Start Date |
Description |
| Personal and Professional Development |
4 Sessions
10 Hours
Thursdays
5 to 7:30 PM |
Jan 19 |
Instructor - Betty Nuovo |
| Workplace Communication |
8 sessions
20 hours
Thursdays
5 to 7:30PM
|
Feb 16 |
Workplace Communiction focuses on developing the skills needed to succeed in the workplace. Topics include career planning, goal setting, feedback, handling stress, priorities, change, listening/speaking skills, teamwork, job and interview skills.
Click here for full details Instructor - Betty Nuovo |
| Customer Service Excellence |
5 sessions
10 hours
Thursdays
7:30 to 9 PM |
March 22 |
This program is for those who work or wish to work in customer service. The focus is on service business philosophy, work ethics, dealing effectively with people, first impressions, challenging customers, conflict resolution, handling complaints, stress management, telephone skills and more.
Click here for full details Instructor - Gina Clark |
| Evening Computer Option, or |
32 sessions
96 Hours |
Spring 2012 |
Includes Beginning Computer Skills, Beginning/Intermediate Keyboarding, Introduction to Computer Applications from A to Z
Click here for full details Instructors - Mark Cyr & Harold Smith |
| Daytime Computer Option |
37 sessions
111 Hours
Tues & Wed & Thurs
9AM to Noon
|
Spring 2012 |
Includes Computer Essentials, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point
Click here for full details Instructor - Harold Smith |
